FAQ

When starting the game (downloaded version), you have to answer some technical questions about quality etc.. What do I choose ?
A: The screen-resolution determines the size of your screen.
If have you a computer with a high capacity, the resolution may be high otherwise you can choose a lower resolution.

• Wide-screen (fast :1280 x 800, slow :720 x 480)
• Normal screen size (fast :1024 x 768 , slow :800 x 600)

In Windowed mode, the game is played in a seperate window otherwise it is shown fullscreen.
Graphics Quality determines the quality of the game. Slower or older computers should choose, FAST, computers with a high quality can choose Fantastic.

The game is not fast enough. What can I do about it?
A: The resolution of the game is probably set too high. In order to change the quality, end your conversations with the other characters. Move your mouse over the icon of your character in the left upper corner and click on the gear wheel (option menu). A menu will be shown in which you choose the resolution.
A menu will be showed in which you choose the resolution.

How do I end the game?
A: If you play the game in your webbrowser, you can simply close your browser to end the game. If you play the download or CDROM version , use the keys ALT + F4 to end the game. If you put the game in ‘window mode’ through the option menu, you can simply close the window.

Can I save the game and continu to play later on?
A: No, in the current version of the game you cannot save the game.

What is the duration of the game?
A: Approximately 45 minutes.

Is there a difference between the characters that you can play with?
A: Jim and Sophia have their own story line. The first time, you play the game, it doesn’t really matter which character you choose.
If you play the game again, it can be interesting to choose another character. This way, you can become acquainted with both generational and situational poverty

What are the system requirements to play PING (version cd-rom)
A: You can play the game without problems on computers younger than 4 years. On older , less powerful computers ,you might have to choose a lower resolution. You can find the technical requirements below but it is easier to test the game. If the game is too slow, you can adjust the quality.

Minimum:
Windows XP SP2 or later
OpenGL enabled Graphics card with 32 MB of VRAM and GPU pixel-shader-support
312MB free RAM or equivalent Page-caching (Totals XP:512MB, Vista/7:1280MB)
Mouse enabled and CD-rom drive x8 (install only)
Single-core CPU x86 (64 bit supported) 733Mhz (Totals XP:1.0GHz, Vista/7:1.6GHz)

Recommended:
Windows XP SP2 or later
Graphics card with 64 MB of VRAM, GPU pixel-shader-support, Anti-Aliasing x4
DirectX9
512MB free RAM or equivalent Page-caching (Totals XP:768MB, Vista/7:1536MB)
Mouse enabled and CD-rom drive x48 (play from source)
Multi-core CPU x86 (64 bit supported) 1Ghz (Totals XP:1.2GHz, Vista/7:2.1GHz)

What are the system requirements to play the online version of PING?
A: Same requirements as mentioned above for the CDROM. The online version can also be played on MAc computers.

I want to play PING online, but I always receive a message about a plugin, is this normal?
A: yes, to play the online version of PING, you need the UNITY3D plugin. This plugin enables you to play 3D games directly in your webbrowser. When loading the page you automatically get the opportunity install the Unity plugin. You can also easily download the plugin on www.unity3D.com

I want to install the Unity plugin as asked, but it doesn’t work.
A: You might not have the permission to install it. You need to contact your IT system administrator.

I don’t know what to do anymore in the game. What should I do now?
A: End possible conversations with other characters. Move your mouse over the icon of your character in the upper left corner and click on the compass (your mission menu). A drop down menu will appear where you can see your current missions. Check if you have completed all your missions.

My map doesn’t show me the way to my next mission. What do I do?
A: Sometimes the places you have already been in the game aren’t automatically selected on the map.
Open the map by clicking the mini-map in the right corner above. Select your new point of destination. Your route will be now shown.

How can I go faster from one location to the other?
A: You can take the bus to go to different areas on the map. You can only take the bus to areas you have already visited on foot.



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